Two technicians are discussing computerized service information. Technician A says that paper manuals are much less expensive to maintain. Technician B says that most paper service manuals have been replaced by computerized data systems. Who is correct?

Question

Quizplus · Accepted Answer

Technician B is correct. Most paper service manuals have been replaced by computerized data systems for several reasons, including easier updating, greater accessibility, and reduced physical storage requirements. While it is true that paper manuals may be less expensive to maintain in terms of initial cost, they can become outdated quickly, requiring constant updates and reprints, which can add up over time.

Two Technicians Are Discussing Computerized Service Information