When a client loses confidence in a firm, the client may ______________________.

Question

When a client loses confidence in a firm, the client may ______________________. ​

Quizplus · Accepted Answer

When a client loses confidence in a firm, they are likely to take their business elsewhere, which can have both short-term and long-term negative effects on the firm. This is because the immediate loss of business impacts current revenue (short-term effect) and the loss of a client can damage the firm's reputation, potentially leading to a decrease in future clients (long-term effect).

When a Client Loses Confidence in a Firm, the Client