At the normal service interval for an oil change, the technician notices the oil level reads just below the normal level on the dipstick before beginning to drain the oil. Technician A says that all engines will consume some amount of oil within the normal service interval. Technician B says that the technician should check any TSBs related to oil consumption and inform the customer. Who is correct?
A) A only
B) B only
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

Both technicians are correct. Technician A is correct that it is normal for engines to consume some amount of oil within the service interval, especially as the engine gets older. Technician B is also correct that the technician should check for any TSBs related to oil consumption and inform the customer, as there may be a known issue with the engine that needs to be addressed.

At the Normal Service Interval for an Oil Change, the Technician