Q1: Franchises are independently owned, but managed by
Q2: What is true of independent repair facilities?
A)
Q4: Two technicians are discussing technician certification. Technician
Q5: A dealership is always owned by the
Q6: Two technicians are discussing dealership operations. Technician
Q7: What is true of service departments?
A) The
Q8: Technicians have both technical responsibilities and legal
Q9: Two technicians are discussing customer service. Technician
Q10: Two technicians are discussing dealership operations. Technician
Q11: What is true of megadealerships?
A) Megadealerships are
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