Lauren is completing her senior year of college and is living in an apartment with three friends. Her family has a subscription to Netflix, and Lauren is able to use the log-on ID and password while she's at college. Lauren does not have cable TV or satellite TV as she typically streams shows or movies that are available online for free or through Netflix. Several of Lauren's friends don't have a subscription to Netflix, so Lauren has given them her log-on ID and password so they can watch their shows. She doesn't mind sharing the Netflix subscription with her friends-what could it hurt? She has heard that the entertainment industry and Netflix are upset over people sharing their subscription to the streaming services in this way. Lauren's sharing of her family's Netflix subscription is an example of ________, which is estimated to cost the electronics and entertainment industries over $50 billion annually.
A) consumer misbehavior
B) digital stealing
C) consumer copying
D) illegal sharing

Question

Quizplus · Accepted Answer

Lauren's actions are an example of consumer misbehavior, which refers to actions by consumers that violate the norms of a particular society or the terms of service of a product. Sharing a Netflix subscription in a way that goes beyond what is allowed by the service's terms of use can be considered a form of consumer misbehavior.

Lauren Is Completing Her Senior Year of College and Is