Jason Robinson, a dentist, finds that he is not bringing in enough revenue to cover his expenses. He would like to schedule more patients, but he finds that in almost every time slot, he is seeing an existing patient. Jason's difficulty in expanding his practice involves the aspect of service called
A)slotting.
B)perishability.
C)credence.
D)inseparability.
E)heterogeneity.

Question

Quizplus · Accepted Answer

Jason's difficulty in expanding his practice is related to the inseparability aspect of service. Since dental procedures require the dentist's physical presence, it becomes challenging to schedule new patients when the existing patients are taking up all the available slots. Inseparability means that the service provider and the service cannot be separated, which is the case with dental services.

Jason Robinson, a Dentist, Finds That He Is Not Bringing