Some services are time sensitive, meaning that a significant number of customers desire the service around the same time. This point in time is called
A) peak demand.
B) preferred demand.
C) off-peak demand.
D) high-contact time.
E) high intensity time.

Question

Quizplus · Accepted Answer

Peak demand refers to the point in time when there is a high number of customers desiring a particular service. This is often seen in industries such as transportation or hospitality, where customers tend to travel or seek accommodation at similar times. Businesses must plan and manage their operations accordingly to handle peak demand.

Some Services Are Time Sensitive, Meaning That a Significant Number