Fast food chains make headlines when someone claims to find body parts or foreign objects in their food.The claims are usually false,but they increase the industry's
A) environmental turbulence.
B) environmental homogeneity.
C) competitive rivalry.
D) threat of new entrants.
E) boundary spanning.

Question

Quizplus · Accepted Answer

The claims of finding body parts or foreign objects in fast food increase the industry's environmental turbulence, as it creates a sense of uncertainty and potential harm among consumers. This can lead to a negative impact on the industry's reputation and sales.

Fast Food Chains Make Headlines When Someone Claims to Find