Roles can benefit a group by providing a clear understanding of expectations and responsibilities, but ambiguity in roles can cause stress and confusion within the group. Roles are similar to norms in that both are necessary for group cohesion, but roles can also be both formal and informal. The statement in option A is more accurately describing group norms rather than roles.

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Roles Are

Question 12

Multiple Choice

Roles are

A) the rules of conduct for group members.
B) dissimilar to norms in that only roles can be formal or informal.
C) similar to norms in that both must be present for group cohesiveness.
D) beneficial to a group if clear, but can create stress if ambiguous.

Correct Answer: