It is an unprofessional customer service strategy to encourage and reward the core group of customers who are often responsible for a large percentage of sales.
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Verified
Q3: At the heart of CRM implementation is
Q4: Forward-thinking companies conduct a SWOT analysis after
Q5: Businesses typically have three levels of management--top,
Q6: The SWOT analysis begins with specifying the
Q7: Customer Service Life Cycle (CSLC) is a
Q9: A data warehouse provides a common location
Q10: Employees need to understand what the vision
Q11: Supervisors make daily decisions that ensure specific
Q12: It is common for customers to look
Q13: The 80/20 Rule notes that twenty percent
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