According to the Equal Employment Opportunity Commission (EEOC), employers are not allowed to impose dress codes and appearance policies.
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Q10: CSRs must understand their own body language
Q11: Because lifestyles are more informal and relaxed
Q12: A type of non-spoken communication that includes
Q13: Because people dress so differently, most dress
Q14: Body language communicates our attitudes to customers,
Q16: The ability to appreciate and respect cultural
Q17: Body language, such as tone of voice,
Q18: Workers agree that comfortable clothes and a
Q19: Recommended business casual dress code allows jeans,
Q20: Most behavior that is perceived as disrespectful,
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