Programs that are used mainly by companies to take orders, generate leads, and provide service to customers with questions or concerns are called
A) Voice over Internet Protocol (VoIP).
B) outbound telemarketing programs.
C) inbound telemarketing programs.
D) all of the above.

Question

Quizplus · Accepted Answer

Inbound telemarketing programs are specifically designed for companies to handle customer inquiries, concerns, and orders. VoIP is a form of technology used to make voice calls over the internet, and outbound telemarketing programs are typically used to make sales calls or generate leads, rather than provide customer service.

Programs That Are Used Mainly by Companies to Take Orders