The last time she went to the dentist,Laura did not feel she had received good enough service for her money.____ would say that there was not a perception of fairness in this exchange.

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Equity theory proposes that individuals compare their inputs (time, effort, money) and outcomes (rewards, benefits) to those of others to determine whether a perceived fairness exists. In Laura's case, she may perceive that she did not receive fair treatment for the amount of money she paid, leading to a sense of inequity.

The Last Time She Went to the Dentist,Laura Did Not