Sometimes the best way for a company to handle negative word of mouth is to do nothing.

Question

Quizplus · Accepted Answer

Sometimes negative word of mouth can die out on its own without the company having to intervene. Additionally, responding to negative comments or reviews can sometimes draw more attention to the issue and make it worse. However, it is important for companies to constantly monitor and address any recurring negative feedback or complaints.

Sometimes the Best Way for a Company to Handle Negative