Acme Fastener and Tool had a six-hour work stoppage yesterday, which means the company does not have its usual number of fasteners stored in inventory. Concerned that the inability to fulfill all current orders may have an adverse effect on some customers, Acme's account executives are notifying all customers, including Henderson Air, that there could potentially be a small delay in delivering some orders. This is an example of:
A) information flowing backward from the customer to the supplier.
B) information flowing forward from the supplier to the customer.
C) information flowing laterally between the customer and the supplier.
D) information flowing backward from the supplier to the customer.

Question

Quizplus · Accepted Answer

The account executives of Acme Fastener and Tool are notifying their customers about the potential delay in delivering some orders due to the work stoppage. This is an example of information flowing forward from the supplier (Acme) to the customer (Henderson Air).

Acme Fastener and Tool Had a Six-Hour Work Stoppage Yesterday