When the feelings of the client are not fully understandable and seem confused,
A) it is best to ignore the feeling until you understand fully what the client is saying.
B) paraphrase and summarize what you have heard.
C) reflect the feelings as you have heard them, but include a check-out for accuracy.
D) all of these.

Question

Quizplus · Accepted Answer

Reflecting the feelings as heard, but including a check-out for accuracy is the best option when the client's feelings are not easily understandable. This allows the therapist to acknowledge the client's emotions while also ensuring that they have understood them correctly. Ignoring the feeling is not helpful, and paraphrasing/summarizing may not capture the nuances of the emotion. Choosing option C provides the opportunity for clarification and deeper understanding.

When the Feelings of the Client Are Not Fully Understandable