To interact successfully with patients, the dental assistant must have excellent communication skills. Match the communication term with its definition.
Correct Answer:
Q14: Communication is 80 percent verbal and 20
Q15: Communication is 80 percent _.
A) verbal
B) non-verbal
C)
Q16: When a patient feels shame, guilt, or
Q17: One of the components of the communication
Q18: _ founded a movement called humanistic psychology.
A)
Q19: One of the three communication channels is
Q20: In Maslow's hierarchy of needs, self-actualization is
Q22: Which generation has taken hobbies and turned
Q23: A frown or scowl, the arms crossed
Q24: Good communication is one method to resolve
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