The method of using a live operator to inform patients of emergency telephone numbers while the office is closed is the ____________.

Question

Quizplus · Accepted Answer

An answering service typically uses live operators to answer calls and take messages, including providing emergency telephone numbers when the office is closed. A voice-mail system is an automated system that records messages left by callers. An answering system can refer to either an answering service or a voice-mail system. Posting information on the office door is an option, but it may not be as reliable as having a live operator inform patients of emergency telephone numbers.

The Method of Using a Live Operator to Inform Patients