Critical Thinking Questions
Case 1-1
Christina is a salon owner in Baltimore, Maryland. She wants to create a list of all her clients in order to send them information about new promotions at the salon. She needs to purchase software to help her accomplish this. She also needs to track monthly expenses for her salon and needs software to do this as well.
What type of software should Christina purchase to create and manage her collection of customer data?
A) indexing software
B) database management software
C) word processing software
D) operating system software

Question

Critical Thinking Questions 
Case 1-1 
Christina is a salon owner in Baltimore, Maryland. She wants to create a list of all her clients in order to send them information about new promotions at the salon. She needs to purchase software to help her accomplish this. She also needs to track monthly expenses for her salon and needs software to do this as well. 
 What type of software should Christina purchase to create and manage her collection of customer data? 
A) indexing software 
B) database management software
C) word processing software 
D) operating system software

Quizplus · Accepted Answer

Christina should purchase database management software to create and manage her collection of customer data. This type of software is specifically designed for organizing and storing large amounts of data, such as customer information. Indexing software is used to create indexes for book or document collections, word processing software is used for writing and editing text documents, and operating system software is responsible for managing computer hardware and software resources. None of these are suited for Christina's needs of managing customer data.