Direct observation while conducting usability testing involves _____.
A) adding marketing promotions
B) rating a user based on his or her web development knowledge
C) observing how the end users publish a website
D) observing visitors using the website

Question

Quizplus · Accepted Answer

Direct observation in usability testing involves watching and observing visitors using the website to identify any usability issues and gather feedback on the user experience. Options A and B are irrelevant to usability testing, while option C implies a biased assumption about the end users' skills rather than objectively observing their behavior.

Direct Observation While Conducting Usability Testing Involves _____