Jake is a sales rep for a trucking company and travels throughout the Midwest.He uses a cloud-based _________ service so he can access updated information about his customers' sales transactions from his laptop as he travels.
A) storage
B) CRM
C) email
D) ERP

Question

Quizplus · Accepted Answer

Jake is using a cloud-based CRM (Customer Relationship Management) service to access updated information about his customers' sales transactions while travelling. A CRM is a software that helps businesses manage their interactions with customers and maintain customer relationships by keeping track of customer details and communication history. It allows sales reps like Jake to access customer information anytime, anywhere from a central location, in this case, the cloud-based CRM service.

Jake Is a Sales Rep for a Trucking Company and Travels