Mediation and arbitration have their roots in labor-management relations.
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Q12: Three criteria that managers should consider before
Q13: Custom and past practice refer to:
A)Two methods
Q14: Alternative dispute resolution is typically used to
Q15: If you are involved in a mediation:
A)Choose
Q16: _ gives arbitration disputants a powerful incentive
Q18: When outcome control is low and process
Q19: Which of the following empowers negotiators to
Q20: Which of the following does not have
Q21: In mediation,witnesses are examined and cross-examined.
Q22: Briefly compare the roles of mediators and
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