Technician A says a deductible is the percentage of discount the shop receives from the parts supplier. Technician B says that refinish overlap is deducted at the same percentage rate for both adjacent and non-adjacent parts. Who is correct?

Question

Quizplus · Accepted Answer

Neither technician A nor technician B is correct. 
- A deductible is the amount of money that an insured person must pay before an insurance company will pay a claim. It has nothing to do with the percentage of discount a shop receives from the parts supplier. 
- Refinish overlap is the area where two adjacent parts are joined, and it requires a bit of refinish on both parts to ensure a seamless repair. The percentage rate for refinish overlap deduction varies by insurer, and it may be different for adjacent and non-adjacent parts.

Technician a Says a Deductible Is the Percentage of Discount