Most minor complaints are investigated by __________.
A) the internal affairs division
B) the first-line manager
C) the middle manager
D) a fellow officer of the same level

Question

Quizplus · Accepted Answer

Minor complaints are usually handled by the first-line manager or supervisor. They are responsible for ensuring that officers are following department policies and procedures and addressing any behavior that is not in line with those standards. Internal affairs is typically only brought in for more serious complaints or allegations of misconduct. Middle managers may be involved in the process but are more focused on strategic decision-making and day-to-day operation management. Fellow officers may also be involved in the investigation process but the responsibility ultimately falls on the first-line supervisor or manager.

Most Minor Complaints Are Investigated by __________