"Do" portion of the PDCA process may include: process evaluation, provide technician training, and ___________.
A) monitor the change
B) avoid a customer
C) take a vacation
D) get fired

Question

Quizplus · Accepted Answer

The "Do" portion of the PDCA process involves implementing the plan and making changes to the process. Process evaluation and technician training are a part of this implementation process, and monitoring the change is also necessary to see if it is successful. Avoiding a customer, taking a vacation, or getting fired are not relevant to the "Do" portion of the PDCA process.

"Do" Portion of the PDCA Process May Include: Process Evaluation