Case-Based Critical Thinking Questions Case 1 - Horizon Cleaners
Horizon Cleaners is an organic dry cleaner for clothing. The price for dry cleaning a shirt is $3.00, the price for pants is $3.50, and the price for dresses is $4.00. All clothes can be either washed or dry cleaned. Dry cleaned clothes can be hung or folded, and folded items cost an additional $0.50 per item.
You meet with the manager to show her the interface and obtain feedback. She tells you that very few customers request dry cleaned clothes to be folded. She suggests only applying the folding fee if a customer makes a special request, and it should be calculated for all laundered items in a customer's order. You decide to make the folding fee ____.
A) a single radio button and remove it from the nested selection structure
B) a single check box and remove it from the nested selection structure

Question

Quizplus · Accepted Answer

Since very few customers request dry cleaned clothes to be folded, having a single check box for the folding fee allows for a simpler and more user-friendly interface. This will make it easier for customers to understand and select the folding option as a special request, and it will not clutter the interface with unnecessary nested selection structures. Additionally, calculating the folding fee for all laundered items in a customer's order makes more sense than calculating it only for dry cleaned items.