What should you do after a problem has been resolved at an on-site service call?
A) if you restored data, tell the user all their data is fully restored
B) hand the customer the bill and tell him to have a nice day
C) tell the customer that if they contracted for preventive maintenance, these problems wouldn't happen
D) if you changed anything since the last boot, reboot one more time
Correct Answer:
Verified
Q10: What can you do if you suspect
Q11: You can quickly identify a problem with
Q12: What is a good practice when working
Q13: When working with a computer illiterate user
Q14: What is defined as a record of
Q16: Most Microsoft patches and device drivers can
Q17: What should be done if a system
Q18: When working with co-workers and supervisors, which
Q19: You should take ownership of a customer's
Q20: If you have an overly confident user
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents