Which of the following is an effective technique to overcome employee resistance when implementing new enterprise systems?
A)giving employees ultimatums and deadlines
B)paying employees straight-out for transitioning to the new system
C)coercing employees to learn the new system
D)training employees on the successful use of the new system

Question

Quizplus · Accepted Answer

Training employees on the successful use of the new system is the most effective technique to overcome employee resistance when implementing new enterprise systems. This allows them to gain confidence and proficiency in using the new system, reducing their resistance to it. Giving ultimatums or coercion can lead to resentment and further resistance, and paying them outright may not address the root cause of their resistance.

Which of the Following Is an Effective Technique to Overcome