Direct observation while conducting usability testing involves _____.
A)adding marketing promotions
B)rating a user based on his or her web development knowledge
C)observing how the end users publish a website
D)detecting how users navigate a site to complete a task

Question

Quizplus · Accepted Answer

Direct observation in usability testing involves observing how users navigate a site to complete a task. It is not related to adding marketing promotions or rating a user's web development knowledge. The observation may involve watching the user's mouse movements, asking them to talk about what they are thinking as they navigate the site, or recording their actions on video.

Direct Observation While Conducting Usability Testing Involves _____