Matching
Match each item to the statement or sentence listed below.
Premises:
Marty likes to work a lot since his mother died. It keeps his mind off his recent loss.
A stroke patient comes to the pharmacy to pick up her prescription. She has not been able to talk clearly since her stroke and writes everything down to communicate.
Joe spends most of his time doing inventory control and is very good at it. His customer skills are poor and he prefers to work on the inventory.
The pharmacy clerk brags that she is always punctual; however, she has been written up twelve times for being late.
Mr. Stevens, diagnosed with Alzheimer's disease 5 years ago, does not remember the instructions the nurse gave him about his medications yesterday.
A patient in the pharmacy comes to the counter distressed because he cannot find his wallet. The clerk tells him she is too busy to listen and needs to wait on other customers.
After Jenny takes care of an angry customer, she takes her frustration out on other coworkers.
Whenever there is an angry customer at the window, Kathy goes to the break room to avoid a possible unpleasant situation.
Everyone makes mistakes, so no big deal if a mistake is made just once a day.
Tom keeps joking about the dispensing mistake that Susanne made whenever the pharmacy manager is around.
The printer makes a humming noise when it prints labels, making it hard to hear when talking on the telephone.
Most technicians find it hard to interact with Mrs. Newberry. Her high-pitched voice reminds everyone of a popular cartoon character.
Responses:
expressive aphasia
external noise
denial
sublimation
apathy
internal noise
compensation
displacement
regression
sarcasm
receptive aphasia
rationalization
Correct Answer:
Premises:
Responses:
Marty likes to work a lot since his mother died. It keeps his mind off his recent loss.
A stroke patient comes to the pharmacy to pick up her prescription. She has not been able to talk clearly since her stroke and writes everything down to communicate.
Joe spends most of his time doing inventory control and is very good at it. His customer skills are poor and he prefers to work on the inventory.
The pharmacy clerk brags that she is always punctual; however, she has been written up twelve times for being late.
Mr. Stevens, diagnosed with Alzheimer's disease 5 years ago, does not remember the instructions the nurse gave him about his medications yesterday.
A patient in the pharmacy comes to the counter distressed because he cannot find his wallet. The clerk tells him she is too busy to listen and needs to wait on other customers.
After Jenny takes care of an angry customer, she takes her frustration out on other coworkers.
Whenever there is an angry customer at the window, Kathy goes to the break room to avoid a possible unpleasant situation.
Everyone makes mistakes, so no big deal if a mistake is made just once a day.
Tom keeps joking about the dispensing mistake that Susanne made whenever the pharmacy manager is around.
The printer makes a humming noise when it prints labels, making it hard to hear when talking on the telephone.
Most technicians find it hard to interact with Mrs. Newberry. Her high-pitched voice reminds everyone of a popular cartoon character.
Premises:
Marty likes to work a lot since his mother died. It keeps his mind off his recent loss.
A stroke patient comes to the pharmacy to pick up her prescription. She has not been able to talk clearly since her stroke and writes everything down to communicate.
Joe spends most of his time doing inventory control and is very good at it. His customer skills are poor and he prefers to work on the inventory.
The pharmacy clerk brags that she is always punctual; however, she has been written up twelve times for being late.
Mr. Stevens, diagnosed with Alzheimer's disease 5 years ago, does not remember the instructions the nurse gave him about his medications yesterday.
A patient in the pharmacy comes to the counter distressed because he cannot find his wallet. The clerk tells him she is too busy to listen and needs to wait on other customers.
After Jenny takes care of an angry customer, she takes her frustration out on other coworkers.
Whenever there is an angry customer at the window, Kathy goes to the break room to avoid a possible unpleasant situation.
Everyone makes mistakes, so no big deal if a mistake is made just once a day.
Tom keeps joking about the dispensing mistake that Susanne made whenever the pharmacy manager is around.
The printer makes a humming noise when it prints labels, making it hard to hear when talking on the telephone.
Most technicians find it hard to interact with Mrs. Newberry. Her high-pitched voice reminds everyone of a popular cartoon character.
Responses:
Related Questions
Q43: Behavior based on a body of knowledge
Q44: _ assures patients that information about their
Q45: The goal of communication is _.
Q46: The style of speaking and the words
Q47: The _ principle states that patients have
Q49: What is autonomy? Give an example in
Q50: Proper _ is the act of speaking
Q51: Personal and social bias that brings about
Q52: A psychological defense mechanism in which a
Q53: Attributing one's own negative feelings to someone
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents