"Phil's Antique Superstore" is hiring ten new customer service agents. All three of Phil's stores are housed in historic landmark buildings that are "heritage" sites and do not have wheelchair ramp access. Phil, the owner, has indicated that city bylaws will not allow him to renovate and add a wheelchair ramp to his buildings because of their heritage status. This fact makes the ability to "go upstairs" which of the following in relation to working at Phil's?

Question

Quizplus · Accepted Answer

DA bona fide occupational qualification (BFOQ) is a quality or an attribute that employers are allowed to consider when making decisions on the hiring and retention of employees—a quality that when considered in other contexts would constitute discrimination and thus be in violation of civil rights employment law. In this case, the ability to go upstairs becomes a BFOQ because the nature of the buildings (historic landmark buildings that are heritage sites) inherently requires employees to navigate stairs, and modifications cannot be made due to city bylaws.A system barrier refers to obstacles that are built into societal structures and that prevent individuals with disabilities from gaining access to services, activities, or employment opportunities that are available to others. In this scenario, the inability to install wheelchair ramps due to the buildings' heritage status creates a system barrier for individuals who use wheelchairs.

"Phil's Antique Superstore" Is Hiring Ten New Customer Service Agents