Scenario 8.1
Med Supplies Ltd. is a manufacturer and distributor of over-the-counter medical devices such as blood pressure monitors. Med Supplies relies heavily on its sales team to push these products to pharmacies and medical clinics across Canada. Sales reps are paid a yearly bonus based on the team's performance, coupled with annual performance appraisals done by managers. Over the last three years, they have been paid bonuses based on the previous year's performance if it is similar in dollar figure despite losing shelf space in stores or declining individual performances. The managers claim that they do not have the time to do the appraisals, but their superiors think these appraisals are key and need to be the link between employees' goals and the organization's objectives.
-Refer to Scenario 8.1. Med Supplies should consider using team appraisals to evaluate the team as a whole. Which of the following is true about team appraisals?
A) can help break down barriers and encourage joint effort
B) make it easier to separate individual contributions
C) readily identify leadership and interpersonal skills
D) provide 360-degree feedback
Correct Answer:
Verified
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