In a non-union workplace, which of the following complaint processes is most similar to a grievance procedure under a union contract?
A) open-door management system
B) step-review system
C) at-will complaint process
D) peer-review system

Question

Quizplus · Accepted Answer

A step-review system is the most similar to a grievance procedure under a union contract in a non-union workplace. This process typically involves a series of steps where an employee can address their concerns with their immediate supervisor, then escalate to higher levels of management if the issue is not resolved. It allows for a structured process and the opportunity for the employee to have their concerns heard and addressed by multiple levels of management. The open-door management system and peer-review system are less structured and may not have clear steps for addressing complaints. At-will complaint processes may not provide employees with the same level of protection and support as a formal grievance procedure.

In a Non-Union Workplace, Which of the Following Complaint Processes