A grievance procedure is a formal process that is often considered the heart of a bargaining agreement.

Name: A grievance procedure is a formal process that is often considered the heart of a bargaining agreement.
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A grievance procedure is indeed considered the heart of a bargaining agreement because it provides a structured process for resolving disputes between employees and employers, ensuring that workers' rights are protected and that issues are addressed in a fair and consistent manner.

A Grievance Procedure Is a Formal Process That Is Often