____ software helps salespeople manage customer contacts, schedule customer meetings, log customer interactions, manage product information, and take orders from customers.
A) SFA
B) CAE
C) ERM
D) CAD

Question

Quizplus · Accepted Answer

SFA (Sales Force Automation) software is designed specifically to help salespeople manage all aspects of their customer relationships, from contacting prospects to closing deals. This includes managing contact information, scheduling meetings, logging interactions, tracking product information, and processing orders. CAE (Computer-Aided Engineering) software is used in engineering and design processes, ERM (Enterprise Resource Planning) software is used in managing company resources and processes, and CAD (Computer-Aided Design) software is used in designing and drafting.

____ Software Helps Salespeople Manage Customer Contacts, Schedule Customer Meetings