Figure 14-4 Enterprise resource planning systems like the ones shown in Figure 14-4 often serve as a basis for CRM .
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Q87: All employees, including managers, in a company
Q88: The types of information that users require
Q89: A centralized approach to information systems usually
Q90: One of the first steps in the
Q91: Managers at the top two levels of
Q93: The activities related to running a business
Q94: KM technology senses a person's actions and,
Q95: A TPS program routes customer telephone calls
Q96: Companies use MRP and MRP II systems
Q97: Financial software manages everyday transactions, such as
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