From: Tom Smith (tsmith@oceansideinn.com)
To: June Parker (jparker@mail.com)
Subject: Response to Inquiry
Date: May 30
Dear Ms. Parker,
Thank you for contacting us here at the Oceanside Inn. We would be happy to provide you with accommodations for you and your family during your stay here next month. However, all of our suites are booked during the lodging dates that you requested in your email. I can offer you a possible solution. We can book your family in two rooms at the end of the hallway.
The two rooms would be right next to each other, and you would have some privacy away from the other guests. Each room has its own bathroom with shower and two queen-sized beds. In addition, there is an interior door linking the two rooms to each other. We hope that these rooms will suit your needs. If so, we will be happy to book you into the rooms for five days starting on June 3rd. The rooms run for $85 per night, and we offer a 10% Drivers' Club discount, if you happen to be a member. The price includes a buffet breakfast. Would you like to proceed with this reservation? If I can be of further assistance, please let me know.
Sincerely,
Tom Smith
Desk Manager, Oceanside Inn
What is the purpose of this email?

Question

Quizplus · Accepted Answer

Mr. Smith is offering information about alternative lodging.
To request information about lodging is incorrect. We can guess from the content of this email that Ms. Parker requested information about lodging in a previous correspondence. 
To confirm a hotel reservation is incorrect. The reservation has not yet been made because the Oceanside  Inn could not provide the type of lodging that Ms. Smith originally asked about. 
To check the dates of an upcoming business trip is incorrect. Mr. Smith is already aware of the dates of the trip. In addition, we don't know if Ms. Parker is traveling on business. The email only mentions that she'll be traveling with her family.

From: Tom Smith (Tsmith@oceansideinn.com)