Nurse B has been noted for his excellent communication skills.Three skills Nurse B uses in his daily nursing practice to ensure effective communication with staff and patients and/or families are listed below.Which is not correct as far as how Nurse B effectively communicates with others?

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Effective nurses acquire and use excellent communication skills.Four key characteristics of excellent communication that Nurse B may be demonstrating are: 1)sensitive of other's values and cultural differences,2)aware of other's abilities,3)shows a genuine interest in the team members,and 4)displays good verbal and written communication skills.The use of mindguards occurs in groupthink (not excellent communication as described in this scenario)by team members to withhold conflicting/disharmonious information that is in direct opposition to the team's views and thoughts.

Nurse B Has Been Noted for His Excellent Communication Skills