Nurse Q has contacted Dr.H regarding Mrs.C's condition.No orders were given and Dr.H responded rather inappropriately to Nurse Q's inquiry.According to the guidelines provided by Calfee (1998),how should Nurse Q document this interaction?
A)Document the call in the chart, the information relayed, and the fact that no orders were given.
B)Contact the supervisor and complete a peer review committee report.
C)Complete an incident report and route the report to the chief of the medical staff and medical ethics committee.
D)Complete a physician's order and send the patient to the emergency room physician to obtain the needed orders.

Question

Quizplus · Accepted Answer

Calfee (1998)provides some useful communication recommendations for handling telephone miscommunication.Some of these recommendations are: 1)if the physician gives an inappropriate answer or no orders,document the call,the information relayed,and the fact that no orders were given.Contacting the supervisor can also be correct,but completing a peer review report in this situation would not be appropriate since the nurse is not a "peer" of the physician.Completing an incident report would be appropriate only if the physician hangs up/terminates the call.Completing a physician's order is illegal without the physician's dictation of orders to the nurse.

Nurse Q Has Contacted Dr