One primary difference between _____ and _____ is "doing it right" versus "doing the right thing."

Question

Quizplus · Accepted Answer

The primary focus of quality assurance (QA)methods is on "doing it right," and involves such methods as chart audits,reviewing incident reports,and determining whether performance conforms to standards.Quality improvement (also called total quality management-TQM)focuses on "doing the right thing," and uses methods such as building quality performance into the work process and meeting the needs of the customer proactively.

One Primary Difference Between _____ and _____ Is "Doing It

One Primary Difference Between _ and _ Is "Doing It