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Identity the Following by Their Type of Quality Cost

Question 122

Matching

Identity the following by their type of quality cost.

Premises:
Scrap
Warranty work
Testing
Returned merchandise
Vendor quality
Recalls
Operator training
Preventive machine maintenance
Responses:
External failure costs
Preventive costs
Internal failure costs
Appraisal costs

Correct Answer:

Scrap
Warranty work
Testing
Returned merchandise
Vendor quality
Recalls
Operator training
Preventive machine maintenance
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