Alec had his gall bladder removed,but he was unconscious during the operation. In fact,even though he has an incision,he really has no way of knowing if the service was actually performed even after it was allegedly performed. That is because medical services such as this exhibit _____ qualities.
A) credence
B) perishable
C) experience
D) search
E) Homogeneity

Question

Quizplus · Accepted Answer

A credence quality is a characteristic that consumer may have difficulty assessing even after purchase because they do not have the necessary knowledge or experience.

Alec Had His Gall Bladder Removed,but He Was Unconscious During