To measure performance for quality management, health plans collect and analyze three typesof data: financial data, clinical data, and customer satisfaction data. The following statement(s) cancorrectly be made about the sources of clinical data:1.Patient surveys are the most widely used source of disease-specific clinical information2.Outcomes research studies sponsored by academic institutions and professional organizations havelimited usefulness for particular health plans or individual providers3.The SF-36 and the HSQ-39 (Health Status Questionnaire) surveys address both physical and mentalhealth status

Question

Quizplus · Accepted Answer

Statement 1 is incorrect as patient surveys are just one type of clinical data and may not necessarily provide disease-specific information.

Statement 2 is true as outcomes research studies may not always be applicable to a particular health plan or provider.

Statement 3 is true as the SF-36 and HSQ-39 surveys are validated tools for evaluating both physical and mental health status.

To Measure Performance for Quality Management, Health Plans Collect and Analyze