As part of the first step in its strategic planning process, the Trout health plan developed the following statements: Statement A-Trout will deliver quality healthcare to our customers at a reasonable cost. Statement B-Within five years, Trout will be recognized as the industry leader in all of our markets. Statement A can best be described as a

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Statement A is a mission statement as it outlines the primary purpose of the Trout health plan. It describes what the organization aims to do for its customers. On the other hand, Statement B is a vision statement as it outlines a future goal for the organization - to be recognized as an industry leader in all of its markets within five years. It describes what the organization strives to become in the future.

As Part of the First Step in Its Strategic Planning