Which of the following types benchmarking would a company utilize in order to determine why a significant gap exists in its order fill rates?
A) Performance benchmarking
B) Process benchmarking
C) Product benchmarking
D) Strategic benchmarking

Question

Quizplus · Accepted Answer

When a company wants to determine why a significant gap exists in its order fill rates, it would utilize process benchmarking to analyze the processes involved in order fulfillment and compare them with industry benchmarks and best practices. Performance benchmarking is used when a company wants to compare its performance with other companies in the industry, product benchmarking is used to compare specific products or services with similar products or services offered by competitors, and strategic benchmarking is used to compare a company's overall strategic approach with that of its competitors.

Which of the Following Types Benchmarking Would a Company Utilize