The contribution made by an operation to the final usefulness of a product is known as:
A) the customer service level.
B) value-added.
C) the cost of quality.
D) an order winner.

Question

Quizplus · Accepted Answer

Value-added refers to the contribution that an operation makes towards the final usefulness of a product. This could include any activities or processes that enhance the product's quality, functionality, or features, and that the customer is willing to pay for. Value-added operations are critical to the success of a business, as they enable it to differentiate its products from those of its competitors and create a unique selling proposition. Therefore, the term value-added is often used to describe the core activities and processes that generate revenue for a business.

The Contribution Made by an Operation to the Final Usefulness