A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:

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This program is an example of a focus on sustainability in operations because the manufacturer is reusing and reconditioning the old machine instead of simply disposing of it. This reduces waste and extends the life cycle of the product, which is a key aspect of sustainable operations.

A Manufacturer Offers a Trade-In Allowance on a New Machine