Which of the following objectives is the primary driver in the design and implementation of lean process management?

Question

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The primary driver in the design and implementation of lean process management is satisfying customer requirements. Lean processes aim to continuously improve customer satisfaction by delivering high-quality products and services on time and at the lowest possible cost. While reducing inventory levels, decreasing cash-to-cash cycle, and integrating processes between departments are important objectives in lean process management, they are secondary to the ultimate goal of meeting customer needs.

Which of the Following Objectives Is the Primary Driver in the Design