Consumers Are Not Considered to Be the Customers If They

Consumers are not considered to be the customers if they do not have continuing relationship with the financial institution. A relationship is considered NOT to be a continuing relationship if:

A) The consumer obtains financial services only in isolated transactions, such as using an ATM
B) The consumer's loan is sold and servicing rights are retained
C) The consumer purchases airline tickets or travel insurance in an isolated transaction
D) The consumer is a beneficiary or grantor of a trust not administrated by the bank