Which of the following is the most appropriate sequence of events for administering a customer satisfaction survey, from beginning to end?
A) Prepare the survey instrument. II. Administer the survey. III. Report the results. IV. Identify survey objectives.
B) Analyze the data. VI. Organize the data.
C) I, VI, IV, II, V, III
D) I, II, V, VI, III, IV
E) IV, I, II, VI, V, III
F) VI, I, II, V, IV, III
Correct Answer:
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